Contact Us

Got a question about one of our poker site reviews, spotted something that needs updating, or want to flag your own experience with a real money poker room? This is the place to reach us. We read every message that comes in, though as a small editorial team we can't always reply immediately.

What we can help with

We cover real money poker sites and apps for US players — things like traffic and player pools, rake structures, bonus terms, and mobile play across cash games, tournaments, and Spin & Go formats. We're happy to hear from you if you want to:

• Report an outdated bonus figure, rake structure, or licensing detail on a review
• Ask a question about how we scored or ranked a particular poker site
• Share your own withdrawal times, customer support experience, or software feedback from a site we've reviewed
• Flag a broken link, a factual error, or anything that looks off on the site
• Raise a concern about problem gambling content or ask about self-exclusion resources

What we can't help with

We're an independent comparison and review site, not a poker operator. We can't process deposits or withdrawals, verify your identity documents, resolve account disputes, or access your account on any poker site. For those issues, contact the support team of the poker site directly through its own help desk or live chat — they hold your account details and can act on them; we don't.

Before you write in about a review or bonus

If your message is about a specific offer, it helps to include the poker site's name, roughly when you signed up, and what you saw versus what was advertised. Welcome bonuses and deposit matches almost always come with playthrough requirements, time limits, and eligibility rules attached, so a mismatch is sometimes down to terms rather than an error on our end — but we'll check it either way and correct anything that's wrong.

How our reviews and rankings work

Our editorial team assesses poker sites on factors including traffic and liquidity, game variety across cash games, MTTs, Sit & Gos and fast-fold formats, rake and rakeback value, software and mobile app quality, deposit and withdrawal options, and customer support. Any advertising or affiliate relationship with a poker site does not buy a better position in our rankings — placement reflects our editorial assessment, not payment.

A note on responsible gambling

Poker is a game of skill and chance, and no amount of experience removes the risk of losing money. Please only play with money you can afford to lose, and never chase losses. If gambling stops being fun or starts to feel like a problem, free confidential support is available around the clock through the National Council on Problem Gambling at 1-800-GAMBLER. You'll also find more on managing play sensibly on our responsible gambling page. All real money poker play covered on this site is intended for players aged 21 and over (18+ in states where that is the legal minimum), and it is each reader's responsibility to confirm the legal gambling age and regulatory status in their own state before signing up anywhere.

Other ways to find what you need

If your question is about who we are and how this site is run, our About Us page has that background. For the legal terms covering use of this site, see our Terms and Conditions. Readers outside the regulated US poker market looking at UK-facing options may also find our page on non-GamStop casinos useful, though that covers a separate market and product to the real money poker sites reviewed elsewhere on this site.

Getting in touch

You can reach our editorial team by email at [email protected]. We aim to acknowledge enquiries within a few business days, and we genuinely use reader feedback to keep our poker site comparisons accurate and current — so if something on the site looks wrong, telling us helps every reader who comes after you.